The benefits of cloud computing are far-reaching, but in order to make the most of this technology, it’s important to choose your cloud provider wisely. There are a number of criteria to consider for a potential partner, including security, data privacy, and operational capabilities. Make the most of your time in the cloud by asking every candidate a list of questions, including those listed below.
Where are you located?
Ask the cloud provider where your data will be stored so that you can make an informed decision regarding risk management or the potential benefits of their service.
How do I access my data?
Fast, easy access to your data is a priority, and before you choose a provider ensure that they will work with you to meet your unique needs for access, security, employee authentication, and turnaround time.
What protocols are in place for data monitoring and maintenance?
Systems should be updated with the latest patches, software updates, security patches, anti-virus, and more. Routine monitoring helps to safeguard your information, while audit trails can help to identify potential breaches and track individual users.
What types of security do you offer?
Your prospective hire should be able to easily identify all available security measures including anti-virus protection, data encryption, and firewalls. Ask whether they can provide two-factor authentication which requires both a password and a security code to gain access.
Do you have a disaster recovery plan?
Catastrophic events or natural disasters such as a flood, earthquake, or fire, can result in a permanent loss of data, and it’s imperative that you ask the cloud provider if they have multiple location redundancy, and where your information will reside in the event of a disaster.
How is my information backed up?
Backups are an essential part of any storage plan and are needed to restore your data in case of a system failure. Ask if your information will be encrypted during the backup process to prevent unauthorized access.
What are your cancellation procedures?
Find out what will happen to your data if you cancel your service and whether the provider will transfer your information to an alternate provider.
Asking these questions can help you to narrow down your search. If you already have a provider, these same questions can help you update your current agreement. Want to learn more about how cloud services can help your business? Give us a call today and let’s start the discussion!