Professional Services

End-to-End Solutions: Design to Implementation to Support

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Why ACT for Professional Services

Our philosophy is simple. We listen to our clients and their staff and strive to create the right solution. We believe in partnerships with our clients and are proud of the long-standing relationships we’ve built.

Our customer flow processes and escalation procedures deliver repeatable, high-quality service to businesses of all sizes across all industries.

Common Business IT Challenges

Technology is playing an ever-larger role in business today. Professional services allow you to maintain your technology while focusing on what you do best - growing your business. Technology is ever-changing, here are some common challenges you may face.

Upgrading

Many companies lack budgetary controls and predictability in their IT budgets.

Network Outages

Technology is constantly changing and evolving. As your business grows, you need a technology roadmap to manage your IT.

Budget Uncertainty

Whether it's a lack of hardware, outdated software, or limited IT budgets, many companies have resource challenges that need to be met for growth.

Service Lag Time

Many companies are challenged by a lack of IT staff, or their staff is spending time on minor problems instead of core business initiatives.

ACT Business Solutions

With ACT Professional Services we've got your technology needs covered. We understand that when a client is experiencing difficulties it's important to address them quickly and with the right service and skill set. From design, to implementation, to support, we offer a full range of solutions, including:

Technology Consulting

We have over 30 technical experts on staff ready to help you with your technological needs. Whether it's system architecture, technological implementation, staff augmentation, or break-fix, we're here and ready to help.

Proactive Support

ACT Managed IT Services include proactive monitoring, patching, and maintaining your environment to keep your infrastructure running properly.

Fast Access to Parts and Repairs

With ACT OneCall you'll have guaranteed response times to get you up and running quickly.

Business Outcomes

As an ACT Professional Services client, you’ll enjoy many benefits and positive business outcomes including:

1

On-Demand Staffing

Supplement your in-house IT with our highly trained technology experts as needed, when needed!
2

24/7 Network Monitoring

We'll monitor your network 24/7/365 and address any issues before they become problems.
3

Less Downtime

Proactive maintenance means less downtime. Keep your network and systems functioning optimally.
4

Faster Service Calls

With ACT OneCall we'll have your systems up and running typically within 4 hours.
5

Data Backup and Disaster Recovery

With automated data backup you'll enjoy peace of mind; and in the event of a disaster, faster recovery times.

Want to learn more?

Give us a call today and let us show you how ACT Professional Services can help you focus on doing what you do best, growing your business!